Big O Tires Recognizes Store Achievements at Annual Awards Banquet
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Big O Tires Recognizes Store Achievements at Annual Awards Banquet

On Jan. 26, 2019, Big O Tires employees, managers and executives gathered at the Lodge at Old Kinderhook in Camdenton, Mo., to attend the Big O Tires Annual Awards Banquet. The event honored individual Big O Tires stores and managers that demonstrated fiscal and operational success. Awards were presented for 12 categories, and the Jefferson…

Department Profile: Break Time’s Marketing and Merchandising Team
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Department Profile: Break Time’s Marketing and Merchandising Team

Competition among convenience store chains has heated up as retailers battle to win over consumers by redefining and expanding the concept of convenience. As customers’ expectations of a convenience store have evolved, Break Time has adjusted to meet their needs. Break Time’s Marketing and Merchandising department is the team tasked with coordinating all the moving…

New Peer Award Winners Announced
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New Peer Award Winners Announced

Employees from the Northeast and Northwest BPLP districts were recently recognized by their co-workers with the Peer Award. The award is given based on co-worker feedback to Mark Fenner, president & CEO, and Janice Serpico, chief human resources officer, during the Facetime with Fenner sessions. Northeast Award Winners Fred Trowbridge, BP/LP Area Manager, Fulton, Mo….

Biggest Loser Challenge Promotes Healthy Habits

Biggest Loser Challenge Promotes Healthy Habits

MFA Oil’s annual Biggest Loser Challenge returned this past January to encourage employees company-wide to get healthy in 2018. Throughout the 10-week competition, employees participated in regular weigh-ins to track their weight loss. The 49 individuals who joined lost an average of 3.89 percent of their weight. While an overall goal of improving health served…

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Tax and Banking Help: Just a Call Away

With a complicated array of questions surrounding the world of tax and banking, one department has the answers. The tax and banking department, run by director Cheree Baxley, boasts a wealth of knowledge with the combined brainpower of the four employees making up the division. The department deals with any bulk and propane plant tax…

Jennifer Bach Awarded MFA Oil Foundation Executive MBA Scholarship
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Jennifer Bach Awarded MFA Oil Foundation Executive MBA Scholarship

Jennifer Bach, Break Time director of marketing and merchandising, was recently selected to receive the MFA Oil Executive MBA scholarship. The scholarship is granted through the MFA Oil Foundation to one MFA Oil employee per year in conjunction with the Trulaske execMBA program at the University of Missouri-Columbia. “I hope this program will give me…

A Hub for Resolving Tech Issues: IT Service Desk serves as MFA Oil’s central point for technology support
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A Hub for Resolving Tech Issues: IT Service Desk serves as MFA Oil’s central point for technology support

The IT service desk faces the challenging task of keeping MFA Oil technology, including that of all employees, up and running every day. Comprised of just 11 individuals, the department solves anywhere from 50 to 100 technology issues daily – some as simple as unlocking an employee’s online account and others that require more creative…

Dispatch Department Simplifies Transportation Headaches

Dispatch Department Simplifies Transportation Headaches

With 67 combined years of work experience, the four women working in dispatch run the department like a well-oiled machine. The dispatch department assists in the vital role of delivering MFA Oil products where they need to go. Sandy Jackson, product distribution manager, and her team are focused on providing service to customers in a…

Giving Credit Where Credit Is Due
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Giving Credit Where Credit Is Due

Whenever a customer applies for credit on any of MFA Oil’s credit lines – Petro-Card 24, Preferred Card or propane and bulk fuel sales – the credit department jumps into action. Receiving hundreds of applications a month, the team assesses the credit worthiness of customers and uses that information to determine credit eligibility. “Our goal…