MFA Oil announces the promotions of Julie Doty, Jana Lown and Nancy Sumpter to the position of senior customer service representative. They will provide training and support for the implementation of New Dawn’s third phase to BP/LP employees within their respective regions. In addition to their new responsibilities, they will continue to perform their local…
Melissa Wilson, a supervisor in the accounts receivable department, has been working with the senior CSRs to train plant managers and CSRs on the new payment application process. She says one of the most noticeable changes of switching from POS to E1 will be how quickly customer payments appear in the system. “This is going…
By: Sandy Cryderman, director of revenue accounting and process improvement Wonderful things have been happening on the project horizon. Merely six months have passed since we started focusing efforts to automate our payment process. Now we’d like to share some of the statistics that show the progress that has been achieved on this front. Lots of…